Terms & Conditions
You are provided with access to this website free of charge and for your personal use and in accordance with these Terms and Conditions. Any orders placed by you are placed strictly in accordance with these Terms and Conditions.
We reserve the right to update or amend these Terms and Conditions when required, without prior notice. Any amendments will immediately apply to the use of the site.
Copyright & Intellectual Property
The contents of the hugyourlife.eu websites are protected by copyright laws, trade marks, database and other intellectual property rights. You may retrieve and display the contents of the site on a computer screen but are not permitted to store the information on any server or other storage device connected to a network. You may print a copy of the content for your personal or non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy distribute or use this information or content for commercial purposes without the written consent of Luminus Mod d.o.o.
We will arrange for delivery of the products you order to the address you specify in the check out procedure. Please note the address you specify should be the registered card address. If you require a separate delivery address please contact our customer service team. The method used to deliver your order varies depending on the delivery address and the weight/size of your order.
Description of Products
The description and specification of products on this website are only approximate and supplied to us by the manufacturers of the specific brands/products. We reserve the right to make changes which do not materially affect the quality or performance of those products. We may correct any error appearing on the website or withdraw any product from sale without incurring any liability. Price and availability is also subject to change without notice. Product images displayed on the website are just for demonstration purpose only, it may differ to the actual size or strength (to make buyer aware of the actual size and shape of the product). Before you buy the right product please check the actual size, strength and ingredients of the product.
The information provided on this website is not intended to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, you must first check with your doctor or a specialist health practitioner that the combination of your prescription medication and supplements or natural remedies are suitable. Luminus Mod are able to supply you with any relevant product information that you may wish to receive in order to discuss with your medical or health professional. We have tried to ensure that the information provided on this website is accurate and in accordance with Croatian Law. However we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission.
The products advertised on this website are intended for sale to persons dealing as consumers and are not for re-sale. Any contract between us shall incorporate these terms and conditions and be under Croatian Law. If there is any dispute, the Croatian Courts will have jurisdiction.
You may cancel your order by contacting our customer service department on +385 1 2984 432 or via e-mail firstname.lastname@example.org within 12 hours of placing the order. If you cancel your order after we have dispatched the products you must return the products, unopened and in their complete packaging, to our head office address (see contact us). The products must be returned at your own expense. Your order will not be refunded until the items have been received by us. To ensure we receive delivery we recommend that you use a Recorded or Special Delivery Service. You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product. However your statutory rights concerning the quality of those products are not affected.
The price of the products will be the price quoted on the website at the time we accept your order. The price will include any applicable Value Added Tax (VAT) but will not include the cost of delivery. In addition to the price you will have to pay our delivery charges as quoted on the website at the time we accept your order. The price of these charges varies depending on country. Payment on this website can be made by PayPal.
Payments made via PayPal will be charged as per the service providers’ terms. If any items are unavailable and we are unable to supply we will refund these items within seven days of taking the payment.
You may order products from this website by submitting a completed order form through the checkout procedure. We will confirm acceptance of your order by email to the address you have given and by sending of this email (whether or not it is received) makes the contract between us. By placing an order you agree to accept our terms and conditions.
Certain promotional offers may only be available for a limited period and while stocks last. If your order is received after the offer period, or if the goods are no longer available under that particular offer we will notify you before we dispatch the goods. Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
Registration & Password
You must ensure that the personal information you provide when registering on hugyourlife.eu is true, accurate, current, and complete in all respects. You must notify us immediately of any changes to your personal information either by updating your account details on hugyourlife.eu or by contacting our customer service team on +385 1 2984 432.
When you enter the site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone as you will be responsible for any activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting the customer service team. By using this site you agree not to impersonate any other person or entity, or use a false name or a name that you are not authorised to use.
If you are not completely satisfied with any of the products that you have purchased from Luminus Mod you must return the item(s) (see contact us) and inform us in writing of your reasons for not being satisfied with the product. If required Luminus Mod will contact the manufacturers on your behalf and deal with your complaint as quickly and efficiently as possible, and will keep you informed of our progress. Luminus Mod will replace any items damaged upon delivery buy may request that the damaged items be returned to us before issuing the replacement. You must inform our mail order department within 14 days of receiving your order if any of the items are damaged. You may also be asked to complete a Lost Parcel or Damaged Items declaration form before a replacement can be issued.
Luminus Mod welcomes your comments and suggestions on our service as we aim to provide our customers with the best possible service at all times. If you have any comments or suggestions please put them in writing to: Luminus Mod d.o.o., Novacka 281, 10000 Zagreb, Croatia.
Security & Privacy
We respect your privacy and operate a fully secure website. Your personal details are treated as confidential and records of your payment details are deleted and securely disposed of after debiting your payment. Any information you provide is treated as strictly confidential and will not be passed to any third party without your prior agreement and consent. We do not share or sell our customer database to any third party.
For trade enquiries regarding any of our products please contact us at email@example.com
These Terms and Conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by these Terms and Conditions.